Tag " Customer Service"

In my previous blog I mentioned that I was going back to Aldourie Castle for my third Leadership Retreat there. When I was a teacher, one of my colleagues used to say ‘you should never go back’, whether that was to a holiday venue or restaurant or anywhere where have had a great time! This […]

This will be my final blog on my original site http://elainehanzak.blogspot.co.uk/ because in future all my posts will be directly on my new website here. The old one shall remain although all previous posts there have been transferred over to the new site. I am also in the process of creating a category index for them […]

Last night I had the pleasure of babysitting my niece for a couple of hours. Since Christmas her speech has come on in leaps and bounds and it was wonderful to be greeted with ‘Hello Elaine’, a smile and a wave all at the same time! Isn’t it amazing how quickly children learn the most effective way […]

As 2012 gets under way I have found myself having to make another choice. This month my trusty Fiat Punto, which I have owned since it was new in January 2005, is due for tax, insurance and MOT. At 87,000 miles this was going to hurt! You may have read about my windscreen wipers breaking […]

This week has been a good example of customer service – brilliant and not! Mum and I spent some time in London last Tuesday, the day after we’d seen Shayne Ward in Rock of Ages. I was still feeling good for the first time properly since I lost Clive! I then left Mum to get the train […]